Returns & Exchanges
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We accept returns and exchanges within 30 days of delivery; refunds are issued to the original payment method once items pass inspection and meet condition requirements.
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Items must be unworn, in saleable condition, and include all original packaging, certificates, and tags; custom/engraved or resized items are final sale unless defective.
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To start a return, contact Customer Support to obtain an RA#; include the RA# on the outside of the package and use the provided instructions/label to ship back safely.
Return Conditions
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Returned items are inspected by Quality Control; items that show wear, damage, or missing components may be rejected and returned to the sender.
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For fraud prevention, RA#s are required and refunds are processed only after item verification; most refunds complete within 5–7 business days after receipt.
Exchanges
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For exchanges, contact Customer Support within 30 days; a new order will be placed after confirmation of stock and pricing.
Shipping Policy
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Orders ship on business days; multiple items in one order may ship separately; delivery timelines are not guaranteed and may require a signature on delivery.
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Canada Domestic: Free Expedited Shipping on all orders; orders placed by 3:00 PM ET ship same or next business day, excluding weekends/holidays.
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International (outside Canada): Duties/taxes are determined by the destination and are the customer’s responsibility; carriers may collect these at checkout or on delivery.
Canadian Compliance Notes
